https://www.philstar.com/entertainment/2023/09/11/2295282/meeting-capt-stanley-ng-pals-youngest-president-everWhat are PAL’s new routes? You recently launched non-stop flights from Manila-Perth. Are there new destinations on the horizon? Domestic destinations?
“Europe is an aspirational destination. Previously, we had Manila-London but that was not so profitable so that route has been terminated. We are currently in talks with possible new partners to look into new European destinations and ensure they are profitable and sustainable. In today’s landscape, opening European destinations is a plus since it will make connectivity faster and stimulate trade between the Philippines and European countries.
Travelers have noticed that PAL charges more compared to other airlines and yet the planes are old. What are PAL’s plans to upgrade its planes?
“We will reconfigure and refurbish our planes, change the seats, and add tv sets on board for in-flight entertainment.”
What is your biggest headache now that you’re the president and COO?
“Aside from the supply chain issue, I want to change the mindset of the people.
My management style is to push them beyond their comfort zone because that is the growth zone. However, a lot of people feel that just because it works, it’s ok. They prefer the status quo instead of embracing new methods and new technologies. In every town hall meeting, I remind them to be more open to change and explore new things.”